This Cookie Policy explains how ProQube Technologies Inc. ('ProQube', 'we', 'us', or 'our') uses cookies and similar technologies on our website (https://www.proqube.ai) to enhance your experience and ensure our platform operates effectively.

1. What Are Cookies?

Cookies are small text files stored on your browser or device when you visit a website. They help websites remember your preferences and improve performance.

2. How We Use Cookies

We use cookies for the following purposes:

·       Session management and login authentication

·       Analytics and usage statistics (Google Analytics, Mixpanel)

·       Remembering user preferences and dashboard settings

3. Types of Cookies and Tracking Technologies

We currently use:

·       Cookies (browser-based)

·       Local Storage (e.g., for session or preference data)

·       Session tracking (via JWTs or similar methods)

Note: We do not use web beacons, pixels, or fingerprinting at this time, though we may implement device fingerprinting in the future for security and two-factor authentication.

4. Third-Party Cookies

We work with the following third parties that may place cookies on your device:

·       Stripe – For secure payment processing

5. User Consent & Control

We display a cookie banner that allows users to:

·       Accept only essential cookies

·       Customize cookie settings

·       Revoke or modify consent at any time via a cookie settings panel

6. Cookie Retention Period

Cookies and local storage data are retained for up to 6 months or the industry standard, whichever is shorter.

7. Data Collection

We do not currently collect IP addresses. In the future, anonymized IP data may be collected for security purposes.

8. Legal Compliance

We comply with applicable data protection laws such as GDPR and CCPA. Users in these regions must opt in to non-essential cookies. Cookie settings are also linked in our Privacy Policy.

9. Contact

If you have any questions about our use of cookies or this policy, please contact us at support@proqube.ai.